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Forward a ticket

POST 
/tickets/forward

Attempt to forward a ticket to another contact. Depending on the ticketing provider in question, the rules around who a ticket can be forwarded to may vary.

Request​

Header Parameters

    x-api-key string

    API key

    Authorization string

    Bearer token

Body

    firstName stringrequired

    The name of the contact being forwarded to.

    lastName stringrequired

    The last name of the contact

    emailAddress emailrequired

    The email of the contact being forwarded to.

    ticketIds string[]required

    Possible values: non-empty

    A list of ids of the tickets that will be forwarded

Responses​

Accepted

Schema
    notificationId string
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